{"id":17,"date":"2026-03-15T10:36:12","date_gmt":"2026-03-15T10:36:12","guid":{"rendered":"https:\/\/sayomatcha.com\/?page_id=17"},"modified":"2026-07-28T21:05:14","modified_gmt":"2026-07-28T21:05:14","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/sayomatcha.com\/en\/dostawa-zwroty\/","title":{"rendered":"Delivery and returns"},"content":{"rendered":"
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Delivery options<\/b><\/h6>
We fulfil orders throughout Poland using:<\/h6>
  • InPost (Parcel Lockers \/ Courier)<\/h6><\/li>
  • Orlen Parcel<\/h6><\/li>
  • Other available options visible in the basket<\/h6><\/li><\/ul>
    Lead time<\/b><\/h6>
    • Orders are dispatched upon receipt of payment.<\/h6><\/li>
    • Delivery time is up to 72 hours from dispatch.<\/h6><\/li>
    • Deliveries are made on working days (Monday\u2013Friday)<\/h6><\/li><\/ul>
      This time does not include weekends or public holidays.<\/h6>
      Delivery charges<\/b><\/h6>
      Delivery costs depend on the chosen method and are shown in your basket before you place your order.<\/h6>
      Additional information<\/b><\/h6>
      • After shipping, the customer receives a tracking number<\/h6><\/li>
      • The seller is not liable for delays caused by courier companies.<\/h6><\/li><\/ul>
        Phrases<\/b><\/h6>
        Right of withdrawal from the contract<\/b><\/h6>
        The consumer has the right to withdraw from the contract within 14 days of receiving the order without stating a reason.<\/h6>
        Return procedure<\/b><\/h6>
        1. Please contact us by email: kontakt@sayomatcha.com<\/h6><\/li>
        2. The message must include the order number and information about the return.<\/h6><\/li>
        3. The product should be returned to ul. Pomorska 104\/2, 80-298 Czaple<\/h6><\/li><\/ol>
          Repayment<\/b><\/h6>
          • Repayments will be made within 14 days of receiving the returned product.<\/h6><\/li>
          • The payment will be refunded by the same method it was made.<\/h6><\/li><\/ul>
            Return cost<\/b><\/h6>
            The cost of returning a product is borne by the Customer.<\/h6>
            Exclusions from the right of withdrawal<\/b><\/h6>
            The right of withdrawal from the contract does not apply in the case of:<\/h6>
            • food products after opening the packaging<\/h6><\/li>
            • products which, for reasons of hygiene, cannot be resold after opening<\/h6><\/li><\/ul>
              Complaints<\/b><\/h6>
              In the event of the product not conforming to the contract or being damaged:<\/h6>
              1. Please contact us by email: kontakt@sayomatcha.com<\/h6><\/li>
              2. The application must include:<\/h6>
                • Order number<\/h6><\/li>
                • Problem description<\/h6><\/li>
                • photos (if possible)<\/h6><\/li><\/ul><\/li><\/ol>
                  Requests are processed within 14 days.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                  Formy dostawy Zam\u00f3wienia realizujemy na terenie ca\u0142ej Polski za po\u015brednictwem: InPost (Paczkomaty \/ Kurier) Orlen Paczka inne dost\u0119pne opcje widoczne w koszyku Czas realizacji Zam\u00f3wienia wysy\u0142ane s\u0105 po zaksi\u0119gowaniu p\u0142atno\u015bci Czas dostawy wynosi do 72 godzin od momentu nadania przesy\u0142ki Dostawy realizowane s\u0105 w dni robocze (poniedzia\u0142ek\u2013pi\u0105tek) Czas ten nie obejmuje dni wolnych od pracy […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":13,"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1001665,"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/1001665"}],"wp:attachment":[{"href":"https:\/\/sayomatcha.com\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}